About the Role
Qualifications
•Extensive experience in product management and design, with a strong understanding of customer needs and trends
•Prove track record of hiring and retaining high performing teams; naturally able to motivate and mentor cross functional team members in a matrix environment
•Entrepreneurial attitude, excellent communication skills, and a results-driven mindset
•Strong relationship building skills and highly collaborative; excellent listening skills and facilitating & guiding senior executives/colleagues
•Intellectually curious, manage multiple priorities in time sensitive and challenging/dynamic environments
•Highly analytical, able to solve complex and at times ambiguous problems
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Responsibilities
•Drive the digital customer experience strategy for our SME digital products – rally the broader organization around a shared aspirational vision
•Lead a team of Product Managers, CX designers and content strategists
•Lead the creation and implementation of scalable digital design standards for our products that serve different user groups within Issuers/Acquirers, FinTechs, Governments, and Small & Medium Enterprises
•Lead the development of new award-winning mobile and web UI applications as well as revamp of existing product experiences incl. visual & service design and content
•Collaborate with internal partners and engage directly with customers to gain deep understanding of needs - use customer research, feedback and data to build iteratively and test/ experiment innovative concepts and features
•Collaborate with global marketing team to create high quality, compelling product & sales material incl
Requirements
About the Company